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Return Customer By Joe Rawlinson

Member Since 2005 of the Business Community

Recent Posts

Call Center Chronicles Episode 2: Current »

Posted Dec 04, 2006

Questions about this email? Too bad! »

Posted Dec 01, 2006

Honor Posted Prices »

Posted Nov 29, 2006

Does your advertising undermine customer trust? »

Posted Nov 20, 2006

Can your job title affect customer expectations? »

Posted Nov 16, 2006

Donald Trump?s Innovative Jump Start »

Posted Nov 13, 2006

Don?t Let Customers Catch You Idle »

Posted Nov 09, 2006

The Secret Behind Infomercial Success »

Posted Nov 06, 2006

How Not to Respond to Customer Emails »

Posted Nov 02, 2006

Zero Versus the Letter O »

Posted Oct 30, 2006

Do You Pass the Friday Afternoon Test? »

Posted Oct 27, 2006

Your Chance to Join the 9rules Network »

Posted Oct 24, 2006

Book Review: Shopportunity! »

Posted Oct 19, 2006

Lifesaving Language »

Posted Oct 16, 2006

Call Center Chronicles Episode 1: Nabisco »

Posted Oct 13, 2006

Are You Selling the Whole Product? »

Posted Oct 11, 2006

Book Review: Leaving Microsoft to Change the World »

Posted Oct 09, 2006

Four Customer Expectations »

Posted Sep 28, 2006

Group Wisdom: 9 ?How To? Articles »

Posted Sep 25, 2006

Win Customers with the Power of Convenience »

Posted Sep 21, 2006