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Return Customer By Joe Rawlinson

Member Since 2005 of the Business Community

Recent Posts

How to Ask Customers for Referral Business »

Posted May 13, 2013

Dealing with Rude Customers without Looking Like a Jerk »

Posted May 06, 2013

Creating ‘Top-of-Mind Awareness’ with Your Customers »

Posted Apr 29, 2013

Customers Are Always Right »

Posted Apr 22, 2013

The Importance of Creating Goodwill with Customers »

Posted Apr 15, 2013

Do You Handle Your Customers With a Sense of Urgency? »

Posted Apr 08, 2013

The Lost Art of Customer Service »

Posted Apr 03, 2013

Pointers for Reacting to Negative Customer Feedback »

Posted Apr 01, 2013

The Importance of Web Self-Service »

Posted Mar 27, 2013

What Happens to a Customer Complaint? »

Posted Mar 25, 2013

How to Help Customers Feel Special »

Posted Mar 20, 2013

Make a Great First Impression with On Hold Messaging »

Posted Mar 18, 2013

The Power of Acknowledging the Customer Reality »

Posted Mar 13, 2013

Add Value for Your Customers with Content to Increase Retention »

Posted Mar 11, 2013

Why You Must Communicate From the Customer’s Perspective »

Posted Mar 06, 2013

3 Ways You Can Make Your Boring Product Fascinating for Customers »

Posted Mar 04, 2013

4 Ways to Use Customer Support as Marketing »

Posted Feb 27, 2013

Interview Questions: How to Hire a Good Customer Service Rep »

Posted Feb 25, 2013

How to Compliment a Customer »

Posted Feb 20, 2013

The Importance of Small Business Reputation Management »

Posted Feb 18, 2013

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